FAQs

Caring pet owners know that most pets adjust better to their owner’s absence and experience less anxiety and stress when they can remain in their home environments. We make this possible with daily visits to your home. In addition to meals, exercise, playtime and cleaning litter boxes or cages, Best in Show Pet Sitting will also administer medications, walk dogs, and perform other pet-care duties. That’s why in-home pet care is the choice of pet owners and the pet-preferred method of vacation and travel care.

Submit our brief New Client Inquiry form here.

In North Carolina, we care for pets throughout Morrisville, West Cary, Research Triangle Park (RTP), and parts of Apex and Durham

Yes. Best in Show Pet Sitting has been granted a Privilege License from the Town of Morrisville, which allows us to conduct business in all of our service areas. Our license number is 18695.

Great question! The fact is that an actual pet sitting license does not exist. Through various pet sitting associations, there are educational opportunities available for pet sitters to learn the necessary skills to be considered a professional in the field of pet sitting and dog walking, however, no combination of these classes or certifications legally equate to a license to pet sit.

We are fully insured through Pet Sitters Associates LLC., Administered by: RPS Scobie Group, Eau Claire, WI. and underwritten by: Essex Insurance Company. We are insured for care, custody, and control of your pets and our policy includes a surety bond, which covers any damage to personal property. A copy of our certificate of coverage is available for review upon request.

We request that you text the office upon your return from your trip. This lets us know that you are home safely and your pet(s) are again in your care. Should we not hear from you within 12 hours of your anticipated return time, we will continue to make visits to your home to ensure the safety and well being of your pet(s).  If you will be delayed for any reason, please let us know as soon as you can and we will accommodate and schedule additional visits until your return. You should never be worried about your pet’s care while you are away. We’ve got you covered.

Keys are number coded without your name or address and are kept in lock box when not in use during a visit. We encourage you to leave your keys on file because It allows you to schedule visits with ease and not have the added stress of finding time in both of our schedules to get us the keys. Moreover, It allows us to be available to care for your pets in the event of an emergency or upon short notice.

Yes, and we are happy to provide this service at no extra cost to you. We will carefully review all information with you concerning your pet’s health conditions and/or special needs.

We will contact you immediately to apprise you the situation and discuss further actions to be taken. A fee of $60.00 for emergency veterinary trips covers transportation to the veterinarian and back to your home. We will always stay with your pet during any examinations and wait for testing if needed. Additionally, when you hire Best in Show Pet Sitting, you are hiring a professional pet sitter trained in Pet CPR & First Aid through the Pet Tech Pet Saver Program.

A well exercised dog is a happy dog and is less likely to display destructive behavior in your home. It also provides a stimulating break during the day and can help prevent or alleviate separation anxiety and other common problems. Dogs crave human companionship, and if you are gone most of the day that means your furry friend is all alone.

Yes, we will come for a visit and shorten the length of the walk or have a quick potty break in the yard and then provide indoor play/snuggle time.

We accept cash, checks, and all major credit/debit cards, except American Express.

Yes!

Tips are always welcomed and extremely appreciated, but not mandatory. We truly believe any form of gratuity should be based on the level of exemplary service you felt you received and not on any societal obligatory norms. The amount, however, is entirely up to you. All we ask is that if you are paying by check, that you note the dollar amount of the gratuity on the memo line.

So you can be with your friends and family during those special times,  Best in Show Pet Sitting runs 365 days a year! Please visit our Holiday Fees page for more information.

Cancellation policies vary depending upon the type and dates of service. Daily dog walking clients have a cancellation policy that differs from the policies for our vacation sit & overnight care clients. Cancellation policies during the holidays will also differ slightly from cancellations made during non-holiday times of the year. Our cancellation policies may be read in full here.